Using AI
Embracing AI for Better Patient Care
I am constantly seeking ways to improve patient care and ensure the highest level of service. One of the ways I’m doing this is by integrating AI technology into my daily practice. I’m excited to share that I am now using Heidi AI to support me in writing clinical notes during consultations.
What is Heidi AI?
Heidi AI is a cutting-edge software designed to streamline the process of clinical note-taking, allowing me to focus more on my interactions with you—the patient—during your visit. For more information about the software and its capabilities, I encourage you to visit Heidi AI’s official website.
How Does AI Benefit You?
By using AI, I can deliver more efficient, comprehensive, and personalized care. Here are some key benefits:
Enhanced Focus on Patient Care: Instead of spending excessive time typing or manually writing notes, I can give you my undivided attention during consultations. AI helps record and summarize important clinical information, so I can engage in deeper discussions with you about your health concerns.
Accurate and Detailed Records: The software ensures that nothing important gets missed, producing detailed clinical notes based on our conversations. This allows for a more thorough documentation process, ensuring that all aspects of your health are addressed.
Improved Efficiency: AI reduces administrative burdens, allowing me to complete notes more quickly, which can lead to faster referrals, more timely treatment plans, and quicker access to your health information if needed in follow-ups.
Consistent Record-Keeping: AI helps maintain consistent and accurate records across all consultations. This consistency is particularly important for monitoring chronic conditions or tracking progress over time.
Security and Privacy
One of the main concerns with any digital system is security, and I want to assure you that patient confidentiality remains a top priority. Here’s how we ensure that your data remains secure:
Data Encryption: Heidi AI uses advanced encryption methods to protect all patient information. This ensures that your data is safeguarded from unauthorized access.
Compliant with Australian Health Standards: Heidi AI complies with relevant Australian data protection laws, including the Australian Privacy Principles (APPs), ensuring that your medical records are handled with the utmost care.
Strict Access Controls: Only authorized personnel, including myself and trusted members of the clinical team, can access your medical information.
No Storage of Identifiable Information by Heidi AI: The AI software does not store identifiable patient information beyond what is necessary for clinical use during your consultation.
Deleted at the end of the day: All consults are moved across into the Practice’s Medical Record Software at the end of your consult, and all consult sessions created in Heidi are deleted at the end of the day.
Why This Matters
By incorporating Heidi AI into my practice, I am not replacing the personal connection that is vital to doctor-patient relationships but rather enhancing it. This technology allows me to devote more time to understanding your needs and crafting personalized treatment plans, while the software takes care of the note-taking in the background.
If you have any questions or concerns about how this works, please don’t hesitate to ask during your next visit. I’m happy to explain further and show you how AI works to ensure you receive the best possible care.
The sessions is deleted at the end of each day.
Thank you for trusting me with your health.
